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Privacy Policy

Privacy Policy

Last Updated: March 31, 2026

This Privacy Policy is provided by the Vyin AI official website (https://www.vyin.ai) (the "Service," "Website," or "we"). This Website is operated and maintained by Gamania Digital Entertainment Co., Ltd. and its affiliates (collectively, the "Company").

This Privacy Policy applies to individual and corporate visitors of this Website (collectively, "you"). To protect your rights and interests, please read the following carefully before using the Service. The Company may revise this Privacy Policy from time to time, so please review it periodically for any updates. By using the Service, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

1. Introduction

We sincerely welcome you to use this Website. We consider your privacy very important. To fulfill our commitment to respecting and protecting your privacy, we adhere to the following principles and have formulated this Privacy Policy accordingly:

  • 1.1 When we actively collect your personal data, we will notify you and obtain your consent to collect, process, use, or disclose your personal data, unless consent is not required under applicable law.
  • 1.2 When we actively collect your personal data, we will clearly specify the particular purpose for which such personal data is collected.
  • 1.3 When we actively collect your personal data, we will only collect the personal data necessary to fulfill the specified purpose.
  • 1.4 Unless with your consent or as required or permitted by law, we will only process or use your personal data within the scope of the specified purpose for which it was collected, and we will retain such personal data only for the period necessary to fulfill that purpose.
  • 1.5 We will use reasonable efforts to ensure that your personal data remains accurate, complete, and up to date.
  • 1.6 We will protect your personal data through appropriate security safeguards.
  • 1.7 We will strive to maintain transparency in our policies and practices regarding the processing of your personal data.
  • 1.8 You may, in accordance with applicable law, access your personal data and request supplementation, correction, suspension of use, or deletion thereof.
  • 1.9 We are accountable to you and welcome your comments regarding this Privacy Policy and our compliance with applicable laws.
  • 1.10 Based on operational needs, cybersecurity, and privacy protection requirements, we will maintain the continued appropriateness, adequacy, and effectiveness of relevant measures, and track relevant stakeholder requirements, including regulatory requirements, legal obligations, and contractual obligations.
  • 1.11 We will identify and comply with the requirements relating to privacy protection and protection of personally identifiable information (PII) in accordance with the Personal Data Protection Act, its Enforcement Rules, and other applicable personal data security regulations.

2. Scope of This Privacy Policy

This Privacy Policy explains how the Service collects, processes, uses, and protects your personal data, as well as how you may review and control your personal data. This Privacy Policy applies to all individual and corporate visitors of this Website.

3. Categories of Information Collected

In order to provide the Service to you, this Website may collect and use the following categories of information:

  • 3.1 When you leave a message, contact us, schedule a demo, apply for partnership opportunities, or otherwise use related services on this Website, we may actively collect the following information:

    • Contact Information: such as your name, email address, phone number, company name, job title, and country/region.
    • Professional Information: such as your company type and other business-related information you provide to us.
    • Communications Information: such as the contents of your messages, inquiries, chat inputs, and related metadata, including the time, date, and records of such interactions.

  • 3.2 Technical Information

    When you use the Service, we may obtain and retain certain electronic identifiers and technical information from your mobile device, personal computer, browser, or other devices, including:

    • IP address
    • Time of use
    • Browser type
    • Device type and identifiers
    • Operating system
    • Language settings
    • Pages viewed
    • Click behavior
    • Form interaction records
    • Location information (if permitted by your device or browser)

    The foregoing information is mainly used for operational analysis, website security maintenance, service optimization, and user experience improvement.

  • 3.3 Cookies and Similar Technologies

    In order to provide you with a better service experience, this Website may place and access cookies, local storage, or other similar technologies on your device to record your usage preferences, browsing activities, and interactions with the Service. If you do not wish to accept cookies, you may adjust your browser settings accordingly; however, doing so may cause certain functions of this Website to operate improperly.

4. Purposes for Collecting and Using Your Information

In order to provide the Service to you, this Website may collect and use your information for the following purposes:

  • 4.1 For the purpose of providing the Service, and as a data controller or, where applicable by law, a joint controller, the Service may collect, process, and use your information for the following purposes:

    • 4.1.1 Pursuant to the specific purposes and categories set forth under Taiwan's "Specific Purposes and Categories of Personal Data under the Personal Data Protection Act":

      • 069 Contract, quasi-contract, or other legal relationship matters
      • 090 Consumer, customer management, and services
      • 098 Business and technical information
      • 129 Accounting and related services
      • 135 Information and communications services
      • 136 Information and database management
      • 137 Cybersecurity and management
      • 150 Auxiliary and logistical support management
      • 157 Investigation, statistics, and research analysis
      • 173 Supervision and administration by other government agencies over regulated industries
      • 181 Other business operations consistent with registered business items or organizational documents
    • 4.1.2 To respond to your inquiries, arrange demos, process partnership discussions, and provide the information or services you request.
    • 4.1.3 To verify your identity or contact information so as to confirm your needs, process your requests, or respond to matters you raise.
    • 4.1.4 To provide you with information about this Website, our products, services, events, newsletters, white papers, case studies, or other information related to Vyin AI. If you no longer wish to receive such information, you may unsubscribe or notify us to stop sending it.
    • 4.1.5 To ensure customer support and provide timely and effective responses to your questions, requests, or complaints.
    • 4.1.6 To detect and prevent unauthorized use of the Service, improper acquisition of the Service, abuse of the Service, or any other conduct that may jeopardize the Website or its users.
    • 4.1.7 To improve service standards, optimize website content, enhance product functions, and improve the overall user experience.
    • 4.1.8 To conduct, by ourselves or through entrusted service providers, traffic analysis, customer satisfaction surveys, user behavior statistics, research analysis, and data analysis necessary for experience optimization.
    • 4.1.9 To notify you of important information regarding the Service, products, functions, events, or policy updates.
    • 4.1.10 To compile and accumulate anonymized or de-identified statistics related to the Service for internal analysis, research, or service improvement purposes.
    • 4.1.11 To comply with applicable laws, fulfill legal obligations, cooperate with competent authorities or judicial authorities, or handle disputes and the assertion or defense of legal rights.

  • 4.2 If we need to use your information in a manner beyond the general descriptions above in a specific situation, we will explain it to you separately or otherwise notify you as required by applicable law.

  • 4.3 How Do We Protect the Security of Your Information?

    No method of electronic transmission or data storage is absolutely secure. Therefore, we cannot guarantee that your information will be 100% secure from attack during transmission or storage. The Company has adopted reasonable and appropriate technical and organizational security measures as required by law to prevent your personal data from accidental or intentional unlawful destruction, loss, alteration, unauthorized disclosure, unauthorized access, or any other unauthorized processing. Although we have taken reasonable measures to protect your personal data, you should be aware that transmitting information over the Internet inherently involves certain risks. If you suspect any unauthorized use of your data or any other security issue, please notify us immediately.

  • 4.4 How Is My Information Transmitted and Stored?

    In order to provide secure and reliable services, information under this Service is generally processed and stored in server and system environments equipped with reasonable security safeguards.

  • 4.5 How Long Will My Information Be Retained?

    4.5.1 The Company will retain your personal data for the period necessary to fulfill the purposes of collection, including but not limited to:

    • The period during which there remains an ongoing relationship between you and the Company, such as when you remain on our newsletter mailing list, partnership inquiry list, or otherwise maintain ongoing interactions with us;
    • The period necessary to fulfill the purposes of collection, processing, and use described in this Privacy Policy;
    • The retention period required by applicable laws or competent authorities;
    • The period necessary for dispute resolution, protection of legal rights, cybersecurity protection, or legal compliance.

    4.5.2 Unless otherwise required by law or justified by another lawful basis for retention, we will, within a reasonable period after the purpose of collection ceases to exist or the retention period expires, delete, cease using, anonymize, or de-identify your personal data.

  • 4.6 Does the Service Involve External Service Providers, Agents, or Outsourcing?

    In order to provide the Service to you, the Service may engage third-party service providers, agents, or other entrusted vendors to assist in processing, storing, analyzing, or transmitting your personal data, such as cloud service providers, website analytics providers, email delivery providers, customer service systems, or marketing tools. We will conduct reasonable due diligence on such partners and require them to comply with personal data protection laws and appropriate information security requirements within the scope of their engagement.

  • 4.7 Will the Service Provide My Personal Data to Third Parties?

    Except as otherwise described in this Privacy Policy, with your consent, as required or permitted by law, or as necessary to protect the legitimate rights and interests of the Service, the Company, or third parties, the Company will not arbitrarily provide your personal data to third parties without your consent.

  • 4.8 Does the Service Use Cookies or Other Similar Technologies?

    To provide you with the best possible service, this Website will place and access cookies or similar technologies on your device. If you do not wish to accept cookies, you may adjust your browser privacy settings accordingly, but some functions of this Website may not operate properly as a result.

    We use cookies and similar technologies for purposes including but not limited to:

    • 4.8.1 To maintain your usage status and preference settings.
    • 4.8.2 To enhance security.
    • 4.8.3 To record information relating to your browser and usage preferences.
    • 4.8.4 To help us understand how users use the Service and improve website content, functions, and service quality.
    • 4.8.5 To conduct traffic analysis and statistics, such as through third-party analytics tools used to help us analyze website performance.

    By continuing to use the Service, you agree to our use of cookies and similar technologies in accordance with this Privacy Policy.

  • 4.9 Does the Service Safeguard Your Data?

    For purposes of this Privacy Policy, "personal data" refers to information that can directly or indirectly identify a specific natural person, and does not include information that has been anonymized or de-identified such that a specific individual can no longer be identified. Your personal data will be stored in the information systems of the Company or its entrusted service providers and will be protected by reasonable safeguards, such as access controls, usage restrictions, firewalls, encryption, password protection, or other appropriate security measures. Only personnel with a business need to know are authorized to access your personal data.

5. Disclaimer and Risk Statement Regarding Third-Party Websites

  • 5.1 To provide more complete information or services, this Website may provide links to third-party websites or services, or integrate third-party content, functions, tools, or services.
  • 5.2 You understand and agree that the Company cannot guarantee the security of any personal data or other information you provide on third-party websites or services. Such third-party websites or services have their own independent privacy policies and security measures. Even if such third parties are related to the Company's business, the Company has no control over, and assumes no responsibility for, their content, products, services, or security measures. You should independently evaluate and assume the risks of accessing or using such third-party websites or services.
  • 5.3 The Company shall not be liable for any direct or indirect loss or damage arising from your use of or reliance on any third-party website, content, goods, or services. Nevertheless, we welcome your feedback regarding any issues with third-party websites linked on this Website so that we may help maintain the quality of such links and services.

6. Your Rights

  • 6.1 Under the Personal Data Protection Act, you may exercise the following rights with respect to your own personal data:

    • 6.1.1 To make an inquiry and request access.
    • 6.1.2 To request a copy.
    • 6.1.3 To request supplementation or correction.
    • 6.1.4 To request cessation of collection, processing, or use.
    • 6.1.5 To request deletion.

  • 6.2 How Can I Control My Information?

    The Service will endeavor to provide ways for you to control your personal data. If you wish to inquire about, correct, delete, or suspend the use of your personal data, or no longer agree to the Service's collection, processing, or use of your personal data, you may contact us at:

    Contact Email: hello@vyin.ai

    Upon receiving your request, the Company will handle it in accordance with applicable law within a reasonable period. Where necessary, we may request appropriate identity verification documents from you to ensure data security and prevent unauthorized use.

7. Changes to This Privacy Policy

This Website reserves the right to publish revised versions of this Privacy Policy on the Website at any time. Once such revisions or changes are published on the Website, they will become effective. We recommend that you review this Privacy Policy regularly for the latest updates. If we make any material changes to this Privacy Policy, we will notify you on the Website or by other appropriate means.

If you do not agree to the revised Privacy Policy, you should stop using the Service. If you continue to use the Service after this Privacy Policy has been updated, you will be deemed to have accepted such changes and agreed to be bound by the updated Privacy Policy.

8. Applicable Region and Language

  • 8.1 If this Privacy Policy is available in different language versions, any discrepancy due to language limitations shall be resolved in favor of the Traditional Chinese version.
  • 8.2 This Privacy Policy is governed by the applicable laws and regulations of the Republic of China (Taiwan). If you access or use this Website from outside Taiwan (including Taiwan, Penghu, Kinmen, and Matsu), you agree to the application of this Privacy Policy. In the event of any dispute, you agree that it shall be handled in accordance with the laws of the Republic of China (Taiwan) and the relevant courts or legal procedures thereof. In addition, because personal data protection laws may differ across jurisdictions, the rights and protections provided under this Privacy Policy may not fully correspond to those available under the laws of your location.

Contact Information

If you have any questions, comments, or requests regarding this Privacy Policy, please contact us at:

hello@vyin.ai

This Privacy Policy is implemented and maintained by Vyin AI, a brand under Gamania Digital Entertainment Co., Ltd.