Gilee’s debut at the Cares Expo not only generated an enthusiastic response from seniors but also laid a strong foundation for the collaboration between Vyin AI and NUWA Robotics. For the teams, this was more than a successful exhibition; it was tangible validation of the value of "emotional connection" and proof of their combined expertise in software-hardware integration.
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"We started with eldercare because it is the most demanding field, maximizing the scrutiny on a technology’s controllability and stability, thereby highlighting the value of our technology," states Benjamin Chen, Chief Strategy Officer of Gamania Group and Head of Vyin AI.
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Beyond eliminating hallucinations with the Controllable AI Brain, the key to enabling human-like robot responses lies in integration, not just speed. To achieve human-level speed and accuracy, four layers of technology must be seamlessly integrated: Automatic Speech Recognition (ASR), semantic understanding, knowledge retrieval (Vyin Brain), and Text-to-Speech (TTS) synthesis. "This is not merely a speed problem; it is a balance of comprehension and response. This full-chain integration capability is our most important moat."
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Chen reveals that the full-chain version currently under joint development is expected to be released in the first quarter of next year, at which point the response time is projected to be reduced to under three seconds, making human-machine interaction more natural and fluid. Simultaneously, the team is advancing the Robot Intelligence as a Service (RIaaS) model, extending the same Controllable AI capabilities to sectors like retail, education, and various care industries.
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In retail, for instance, Vyin AI’s proprietary D-RAG (DistilGraph RAG) technology can automatically integrate unstructured data, such as product specifications, customer service records, or health supplement information. This data is transformed into an instantly retrievable Knowledge Graph, allowing the robot to rapidly answer customer queries, offer accurate recommendations, and even dynamically guide purchasing based on interaction content. Furthermore, it can seamlessly transfer to a human agent at the appropriate moment, helping brands boost conversion efficiency.
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The same architecture can be extended to various scenarios, including education, care services, and smart navigation. The robot can transform into a sales assistant, store guide, or teaching assistant, automatically generating trustworthy responses and interactive experiences based on user needs and context. "Once Vyin AI solves the hallucination problem with its proprietary technologies, the era of Robot Intelligence as a Service will officially arrive," Chen asserts.
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He further points out that the global market has an urgent need for the RIaaS business model, and Vyin AI is actively expanding into overseas markets based on the technological advantage of its controllable AI brain. "Through RIaaS, we aim to operationalize this Controllable AI Brain, allowing all industries to rapidly adopt trustworthy AI robots. This isn't just about replacing labor , but about creating warm, meaningful interactions to ensure future human-machine collaboration is smoother and closer."
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Source: Business Next, November 10, 2025 https://www.bnext.com.tw/article/84979/oranges1104

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